Welcome to the Trendsparks Help Centre! We are here to answer your most common questions about shopping, orders, payments, shipping, and affiliate products.
1. General Questions
What is Trendsparks?
Trendsparks is an online platform that sells trending, innovative, and problem-solving products while also recommending the best affiliate deals. We provide exclusive discounts and handpick products that are going viral online.
Are the products sold directly by Trendsparks?
We sell many products directly through our store, but we also recommend affiliate products from trusted platforms like Amazon, Flipkart, and other e-commerce stores. Each product page will clearly mention whether we are selling it directly or through an affiliate link.
How can I stay updated on new deals and product launches?
Join our community for real-time updates on the latest offers:
👉 Join our Telegram
👉 Follow us on WhatsApp
2. Orders & Payments
How do I place an order on Trendsparks?
- Browse our collection and choose a product.
- Click “Buy Now” (for direct products) or “View on Amazon/Flipkart” (for affiliate products).
- Complete your purchase through our secure checkout or the third-party website.
What payment methods do you accept?
For direct purchases, we accept:
✅ Credit/Debit Cards
✅ UPI Payments
✅ Net Banking
✅ Wallets (Paytm, PhonePe, Google Pay, etc.)
For affiliate products, payments are handled by the third-party website (Amazon, Flipkart, etc.).
Is my payment secure?
Yes! We use SSL encryption for all transactions to ensure a 100% safe and secure shopping experience.
3. Shipping & Delivery
Do you offer Cash on Delivery (COD)?
COD is available for select direct products. Affiliate products will follow the payment methods of the respective platform.
How long does shipping take?
📍 India: 5-10 business days
🌍 International: 10-20 business days (for selected items)
Shipping time may vary based on your location and product availability.
How do I track my order?
Once your order is shipped, you will receive a tracking link via email and SMS.
4. Returns & Refunds
Can I return or exchange a product?
For direct purchases, we offer a 7-day return policy if the product is defective or not as described.
For affiliate products, the return policy depends on the respective website (Amazon, Flipkart, etc.).
How do I request a refund?
- Go to My Orders
- Select the product and click “Request Return”
- Follow the instructions and wait for approval
Refunds are processed within 5-7 business days after receiving the return.
5. Affiliate Products
What does “Affiliate Product” mean?
These are products that we recommend from trusted platforms like Amazon, Flipkart, etc. When you click on an affiliate product, you’ll be redirected to the respective site to complete your purchase.
Are affiliate products safe to buy?
Yes! We only recommend verified sellers and trusted e-commerce platforms.