Help centre
Help & FAQ
Answers to the most common questions. Can’t find what you need? Contact us below.
What is Trendsparks?
Trendsparks is a local-business discovery platform. You can search and browse businesses near you, compare ratings, reviews and prices, and book services or send enquiries — all in one place.
Do I need an account to browse?
No. You can browse businesses, deals and collections without an account. You need an account to book services, send enquiries, track your activity, and list or manage a business.
How do I book a service or send an enquiry?
Open the business's catalogue, choose a service, and tap Book or Enquire. For a booking, pick a slot and the business confirms it. For an enquiry, the business responds with availability, a price or a quote.
How do I pay?
Payment and fulfilment are arranged directly with the business once your booking is confirmed or your quote is accepted. Available options are set by each business.
I want a refund. Who do I contact?
Refunds are handled by the business you ordered from. Please contact them first; most list their return/cancellation terms on their storefront. If you can't resolve it, write to support@trendsparks.in for help. See our Refund Policy for details.
How do I add my business?
Sign up, then use 'Add your business' in the dashboard. Fill in your details, catalogue, prices and photos, then publish. Your business gets a free profile and its own branded storefront. Listing is free.
What does 'Verified' mean?
A Verified badge means the business has completed our verification process so you know it's a genuine, operating local business. It does not guarantee quality or performance.
How are ratings and reviews collected?
Customers who have transacted with a business can leave a rating and a written review. Reviews reflect the customer's genuine experience and are shown to help you decide.
Which areas do you serve?
We're growing neighbourhood by neighbourhood. Businesses in supported areas are shown based on your location. If your area isn't listed yet, follow us for updates.
How do I update my business details?
Sign in to your business dashboard and edit your profile, catalogue, hours, photos or settings anytime. Changes go live after review where required.
How do I report a problem?
Use the in-app report option where available, or email support@trendsparks.in with details. We take safety, accuracy and abuse seriously and review every report.
Still need help?
Email us at support@trendsparks.in and we’ll get back to you. For policies, see Terms, Privacy, and Refund Policy.
