Help centre
Help & FAQ
Answers to the most common questions. Can’t find what you need? Contact us below.
What is Trendsparks?
Trendsparks is a local-business discovery and commerce platform. You can search and browse businesses near you, compare ratings, reviews and prices, and order products, book services, or send enquiries — all in one place.
Do I need an account to browse?
No. You can browse businesses, deals and collections without an account. You need an account to place orders, book services, track your activity, and list or manage a business.
How do I place an order?
Open the business's storefront, pick an item and its quantity, and use the cart to go to checkout. Complete the requested details — the business either confirms your order or reaches out to arrange fulfilment and payment.
How do I pay for an order?
Payment and fulfilment are handled directly with the business. Some businesses accept in-app payments; others prefer cash on delivery or payment on pickup. The available options are set by each business at checkout.
I want a refund. Who do I contact?
Refunds are handled by the business you ordered from. Please contact them first; most list their return/cancellation terms on their storefront. If you can't resolve it, write to support@trendsparks.in for help. See our Refund Policy for details.
How do I add my business?
Sign up, then use 'Add your business' in the dashboard. Fill in your details, catalogue, prices and photos, then publish. Your business gets a free profile and its own branded storefront. Listing is free.
What does 'Verified' mean?
A Verified badge means the business has completed our verification process so you know it's a genuine, operating local business. It does not guarantee quality or performance.
How are ratings and reviews collected?
Customers who have transacted with a business can leave a rating and a written review. Reviews reflect the customer's genuine experience and are shown to help you decide.
Which areas do you serve?
We're growing neighbourhood by neighbourhood. Businesses in supported areas are shown based on your location. If your area isn't listed yet, follow us for updates.
How do I update my business details?
Sign in to your business dashboard and edit your profile, catalogue, hours, photos or settings anytime. Changes go live after review where required.
How do I report a problem?
Use the in-app report option where available, or email support@trendsparks.in with details. We take safety, accuracy and abuse seriously and review every report.
Still need help?
Email us at support@trendsparks.in and we’ll get back to you. For policies, see Terms, Privacy, and Refund Policy.
