Legal

Privacy Policy

Last updated: 19 August 2026 · Applies to the Trendsparks platform (the “Service”).

This Privacy Policy explains how Trendsparks (“we”, “us”, or “our”) collects, uses, shares and protects information about you when you visit, sign up, or use the Service. It is written with India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and general data-protection principles in mind. Please read it carefully.

1. Who we are

Trendsparks is a local-business discovery and commerce platform. The operating entity is [Legal Entity Name], [Registered Address], India. For any privacy question, contact us at support@trendsparks.in.

2. Information we collect

Account information — name, email, phone number, and password (securely hashed) when you create an account.
Business information — for merchants: business name, description, address, contact details, catalogue, pricing and other content you add.
Order & transaction information — items added to your cart, orders, bookings and enquiries, and delivery/shipping addresses you enter at checkout.
Usage information — pages you view, searches, clicks, and how you interact with the Service.
Device & technical information — IP address, browser type, operating system, and device identifiers, collected for security and analytics.

3. How we use your information

To provide, operate and improve the Service and its features.
To connect consumers with local businesses and process orders, bookings and enquiries.
To verify identity and business ownership, and to prevent fraud or misuse.
To send service communications, and — with your consent — marketing updates.
To improve security, debug, and comply with legal obligations.

4. Legal basis & consent

We process personal data where you have given consent, where it is necessary to perform a contract with you (such as completing an order), for our legitimate interests, or to comply with law. You may withdraw consent at any time by contacting us.

5. How we share information

With businesses — when you place an order, booking or enquiry, we share the minimum details the business needs to fulfil it (e.g. name and delivery address).
Service providers — payment, hosting, analytics and support vendors that process data on our behalf under contract.
Legal & security — where required by law or to protect the rights and safety of our users and the platform.

We do not sell your personal information.

6. Cookies & similar technologies

We use cookies and local storage to keep you signed in, remember your cart, and understand how the Service is used (e.g. for analytics). You can control or disable cookies in your browser, though some features may not work without them.

7. Data retention & security

We retain personal data only as long as needed for the purposes above or as required by law. We use reasonable technical and organisational measures — including encryption in transit — to protect your data, but no method of transmission over the internet is 100% secure.

8. Your rights

Depending on your location, you may have the right to:

Access, correct or delete your personal information.
Object to or restrict certain processing.
Withdraw consent (where processing is based on consent).
Data portability and the right to complain to a supervisory authority.

To exercise any right, email support@trendsparks.in.

9. Children’s privacy

The Service is not directed at children under 18, and we do not knowingly collect their personal data. If you believe a child has provided us personal information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here with a revised “Last updated” date and, for material changes, notify you where appropriate.

11. Contact us

Questions about this policy? Email support@trendsparks.in or write to [Legal Entity, Registered Address, India].